Delivery
Your orders are processed and shipped within 3-7 business days. Weekends and Holidays are excluded from these times, so make sure this is taken into consideration before your purchase.
Once your order has left us, we are only able to track it from the tracking number.
International delivery may take from 10- 56 days once confirmation of leaving customs, once again once shipped we can only track it using the provided tracking number.
Orders delivered to outside Serbia may be subject to import duties and taxes when they reach their destination. You will be responsible for paying any such import duties and taxes.
Undelivered or Refused Orders
It is the Customers responsibility to provide correct and accurate Shipping Details i.e Address and contact number. If an order is returned to us, you may be charged further shipping costs if the item was refused or unable to be delivered and you are wanting it to be re-shipped. No refund option is available in this situation.
Lost or Stolen Packages
If by the unlikely event an package is stolen, it is at the full responsibility of the buyer.
If by the unlikely event the package is lost, please contact the Post of Serbia directly.
All international orders are shipped with Tracking, if there is a problem, please contact Post of Serbia Directly through their website: https://www.posta.rs